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Brighter Days to Come, Inc.

Brighter Days to Come
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501(c)3 Organization

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Privacy Policy

A legal disclaimer and privacy commitment

Brighter Days to Come, Inc. ("we," "us," or "our") respects the privacy, dignity, and confidentiality of the individuals and families we serve, as well as visitors to our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We collect information in a few ways:

• Information you provide directly: For example, when you complete our client intake form, contact us through our website, sign up for a program, or make a donation.
• Donation information: If you donate through our site, we may collect your name, contact information, and donation details. Payment information is processed securely by our payment providers and is not stored in full by us.
• Basic usage information: We may collect non-identifying information about how visitors use our website (such as pages visited and general device information) to help us improve our site.

How We Use Your Information

We use the information we collect to:

• Review and process client intake forms so we can provide appropriate support and resources.
• Communicate with you about appointments, programs, events, or updates related to Brighter Days to Come, Inc.
• Process and acknowledge donations.
• Improve our services, programs, and website.

We do not sell or rent your personal information. Access to client information is limited to authorized team members who need it to carry out their responsibilities, and they are expected to keep this information confidential.

We take privacy and dignity very seriously. We do not publicly share the names, faces, or identifying details of clients who go through our intake process. While we may share photos of packaged bags, boxes, or our main floor to show the impact of our work, these images do not identify individual clients.

Data Security & Retention

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access.

  • Client intake information and other personal details are stored in secure systems with access limited to authorized team members who need this information to carry out their responsibilities.

  • Some forms may be hosted by trusted third-party providers (such as Jotform or Wix Forms). These providers process and store information on our behalf and use their own security measures to protect your data.

  • Where available, we use tools and settings designed to help protect personally identifiable information (PII) and to reduce unnecessary exposure of sensitive details.

We keep personal information only for as long as it is reasonably necessary to fulfill the purposes described in this policy, to meet legal or reporting requirements, or as otherwise permitted by law. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely store it.

Your Choices & Contact

You have choices about how your information is used and shared.

Depending on your situation, you may be able to:

  • Request to review or update certain information you have provided to us.

  • Ask questions about how your information is used or stored.

  • Request that we limit how we use your information, where possible.

To make a request or ask a question about your privacy:

Please include enough detail for us to understand your request (for example, whether it relates to an intake form, a donation, or another interaction). We will review your message and do our best to respond within a reasonable time.

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